Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler.
By: Patterson, Kerry.
Contributor(s): Grenny, Joseph | Maxfield, David | McMilan, Ron | Switzler, Al.
Material type: BookPublisher: New York : McGraw-Hill, [2013]Edition: Second Edition.Description: xix, 275 pages : illustrations ; 23 cm.ISBN: 9780071829311 .Uniform titles: Crucial confrontations Subject(s): Interpersonal confrontation | Interpersonal communication | Interpersonal relations | Communication in management | Communication in organizationsOther editions: Revision of:: Crucial confrontationsItem type | Current location | Call number | Status | Date due |
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Books | MTDC Library Open Collection | HM1121 C78 C2013 (Browse shelf) | Available |
"First edition published as Crucial confrontations"--Title page.
Includes bibliographical references (pages 265-266) and index.
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