Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler.
By: Patterson, Kerry.
Contributor(s): Grenny, Joseph | Maxfield, David | McMilan, Ron | Switzler, Al.
Material type:
BookPublisher: New York : McGraw-Hill, [2013]Edition: Second Edition.Description: xix, 275 pages : illustrations ; 23 cm.ISBN: 9780071829311 .Uniform titles: Crucial confrontations Subject(s): Interpersonal confrontation | Interpersonal communication | Interpersonal relations | Communication in management | Communication in organizationsOther editions: Revision of:: Crucial confrontations
| Item type | Current location | Call number | Status | Date due |
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Books
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MTDC Library Open Collection | HM1121 C78 C2013 (Browse shelf) | Available |
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| HM1106.B75 D2012 Dealing with people you can't stand: | HM1106.C55 T2009 The five essential people skills : | HM1106.L68 H2000 How to make anyone like you : | HM1121 C78 C2013 Crucial accountability : | HM1261.C697 T2010 The leader in me / | HM1261.L4144 L2015 Leadership : | HM1281 S2015 The sociology book / |
"First edition published as Crucial confrontations"--Title page.
Includes bibliographical references (pages 265-266) and index.
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