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Quality customer service / William B. Martin.

by Martin, William B.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1993Availability: Items available for loan: MTDC Library [Call number: HF5415.5 M17 Q1993] (1).

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2.
Seamless : a hero's journey of digital disruption, adaptation and human transformation / Anders Sorman-Nilsson

by Sorman-Nilsson, Anders | Ohio Library and Information Network.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Milton, Qld. : John Wiley and Sons Australia, 2017Other title: Hero's journey of digital disruption, adaptation and human transformation.Availability: Items available for loan: MTDC Library [Call number: T173.8 S714 S2017] (1).

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3.
Zombie loyalists : using great service to create rabid fans / Peter Shankman.

by Shankman, Peter.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : Palgrave Macmillan, [2015]Availability: Items available for loan: MTDC Library [Call number: HF5415.5 S51943 Z2015] (1).

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