Shankman, Peter.
Zombie loyalists : using great service to create rabid fans / Peter Shankman. - 248 pages : illustrations ; 25 cm
9781137279668 (alk. paper)
2014024995
Customer services.
Customer relations.
Customer loyalty.
HF5415.5 / .S51943 Z2015
Zombie loyalists : using great service to create rabid fans / Peter Shankman. - 248 pages : illustrations ; 25 cm
9781137279668 (alk. paper)
2014024995
Customer services.
Customer relations.
Customer loyalty.
HF5415.5 / .S51943 Z2015