Strategy Maps: Converting Intangible Assets Into Tangible Outcomes /
Robert S. Kaplan, David P. Norton
- United States of America : Harvard Business Review Press, [2004]
- ix, 453 pages : illustration, 24 cm
9781591391340
HD30.28 K35443 / S2004
9781591391340
HD30.28 K35443 / S2004