Blanchard, , Ken
Legendary service : the key is to care / Ken Blanchard, Kathy Cuff & Vicki Halse - New York : McGraw-Hill, Education, 2014 - xi, 161 pages ; 22 cm.
9780071819046
HF5415.5.B527 L2014
Legendary service : the key is to care / Ken Blanchard, Kathy Cuff & Vicki Halse - New York : McGraw-Hill, Education, 2014 - xi, 161 pages ; 22 cm.
9780071819046
HF5415.5.B527 L2014